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Author: Baiyin Zhou

Customer Service Week and The Future of Work: Where Are We Headed?

Customer Service Week and The Future of Work: Where Are We Headed?

This week marks the 25th annual Customer Service Week, a nationally recognized event that celebrates the importance of customer service and the people who are associated with this increasingly significant business element. This blog celebrates the technology that allows these people to do an exceptional job – and where and how it should be leveraged […]