Join us at our next B2B IT Forum on May 9, 2017, at the Microsoft New England Research and Development Center in Cambridge, MA, as we discuss the overlap between digital and physical engagement when it comes to CX.
The question of the week at Shoptalk 2017 was, “is retail dead?” Our resounding conclusion: absolutely not. It just needs a new blueprint.
In this blog Baiyin Zhou sheds light on and provides a behind-the-scenes look at the seemingly black box that is hiring in the VC world.
In the spirit of Valentine’s Day, it seems like an appropriate time to shed light on a leadership style that goes beyond the norm: leading with love.
A look at the convergence of digital and physical customer interactions in today’s on-demand economy.
Date: May 9, 2017
Location: Microsoft NERD Center, Cambridge, MA.
Customer experience (CX) is a top priority for businesses worldwide and more critical than ever.